What is a License?

Note: We used to refer to Licenses as "Credits." In March 2014 we changed the name of our license units from "Credits" to "Permanent Licenses" and "Monthly Licenses" to clear up some confusion about how they are used. Some people thought that all "Credits" were used up and had to be re-purchased, which is not true. We hope referring to them as "Licenses" will make it easier to understand.

RBackup Remote Backup software uses one license per endpoint. Adding end user accounts uses Licenses on the server. An "endpoint" is any computer or VM in which you install the RBackup Endpoint software.

Permanant Licenses are used by our Standard (Permanent) Licensing Model software - Starter Packs, Premium Packs, and All-In-One Packs. This is our one-price, lifetime license model. Permanent Licenses never expire, they recycle automatically, and they never need to be renewed. Adding new client accounts uses Licenses from the Server. Deleting accounts returns Licenses to the Server.

Monthly Licenses are used if you choose a Subscription Licensing Model when you purchase your software. Under the Subscription Model, Monthly Licenses are used up monthly according to the following rules, and must be replenished when they run out. [More Info on the Subscription Model Here]

Free Trial Accounts Distribute free trial accounts without depleting your paid Licenses. Each RBS Server will add up to 50% of its available Licenses to be used for Trial accounts. For example, a 400-License version allows 400 Licenses for live (paid) accounts, plus 200 Licenses for free Trial accounts. You may distribute any Client Edition as a trial.

Trial accounts are automatically suspended after a configurable 1 to 30 days. They are limited to a maximum of 10GB. Live accounts cannot be converted to Trial accounts. A Trial account can never have the same username as any previous Trial account. (To prevent abuse of trial accounts by end users.) At the end of the trial period a message displays on the Client computer, with a link to purchase an account. Trial Licenses are added back to the Trial License pool.