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Multimedia

  • Online Demonstrations
  • Recorded Webinars
  • Commercials
  • Radio and TV ads
  • Download our fully-functional Evaluation Software

  • Online Demonstrations (Flash player required)

    The first four movies walk you step-by-step through installing the Evaluation software, configuring your RBS Server, testing your RBS Server, and building a Client installer that you can install on any computer. We recommend viewing them before installing the Evaluation software.

    Installing and Running the Evaluation Software (10:20)

  • Install the Evaluation Software
  • Select files for Backup
  • Run a Backup
  • Restore Files
  • Configuring the RBS Server for the Internet (6:40)

  • The RBS Manager Properties Screen
  • Configure the RBS Server for the Internet
  • Set the Command Port
  • Set the Data Ports
  • Using the Online Server Tester (6:40)

  • Test your RBS Server before Installing Client Software
  • IP Addresses
  • Routers and Firewalls
  • Building an RBackup Client Installer (7:10)

  • Customize your Client installer
  • Set up your Client Installer to Operate on the Internet
  • Create a Client Installer as a Self-Extracting Installer (EXE File)
  • RBS Client Software Demonstration (20 minutes)

    RBS Server Software Demonstration (10 minutes)

    Client and Server Software, Full Presentation (30 minutes)






    Recorded Webinars (Windows Media Player)


    Rbackup Client Part 2 (Feb 12, 2008)

    • System Tray Menu.
    • Copy To Disk backups
    • Run Now and Scheduled Backups
    • Restore and Redirect Restore
    • Advanced Search and AutoSelect in restore
    • How does BitBackup work?
    • Disaster Recovery
    • Delete Files from the Server
    • Logging options
    • Uninstall

    Advanced Customization and Branding (Feb 19, 2008)

    • Change company name
    • Change software name
    • Change icons and graphics
    • Using Client Locks
    • Changing Installation Behavior
    • Adding a top-level menu choice

    RBackup Server-Side Plugins and Utilities (Feb 26, 2008)

    • Registration Wizard
    • Email Notifications
    • Online Installer
    • EXE installer

    Disaster Recovery Procedures (Mar 11, 2008)

    • Verify Client Settings
    • Save Encryption Keys
    • What NOT to do After a Disaster
    • The Disaster Recovery Option
    • The Disaster Recovery Process
    • Restoring Files at the Server
    • The Disk Restore Utility

    Troubleshooting Issues (Mar 18, 2008)

      1) Timeout errors (10060/10061) or Client not connecting to Server.
      • Port Forwarding Issues (server-side router/firewall).
      • 'Error 76: Path not found' on server.
      • Checking client-side credentials.
      • Error 530 on client.
      • Client behind ISA Firewall.
      • Checking Software firewall/Internet Security (example: Norton) on client.

      2) Client not launching on Schedule.
      • Checking schedule settings, client-side logs.
      • 2003 Server DEP settings.
      • Windows Task Scheduler.

      3) Client-side Temp Path and BitBackup Reference Path.
      • Error 75/76 Path not found.
      • Assigning Temp Path and BitBackup Ref. Path options on client.

      4) Clearing File Exceptions on client.
      • Error 527 Open/Locked file exceptions.
      • File Permissions.
      • How to exclude the 'Recycle Bin' and hidden/system files from file selections.
      • Client not purging old files.

      5) Client does not see mapped or network drives.
      • Service Mode/Local System Account.
      • Alternatives.

      6) Client Installation Issues.
      • Error 429 Registration Error.
      • Automation Errors on client.
      • Client not launching from system tray.
      • Manual Uninstallation steps.

      7) Backup is slow.
      • Recheck File Selections.
      • Internet speed and Bandwidth.
      • Online Transmission Time Calculator.
      • Anti-virus software.
      • System Resources.

    Server and Client Installation (Mar 25, 2008)

    • Installation, configuration, and testing the Server software
    • Customizing the Client Installer.
    • Creating a Client installer.
    • Installing the Client software.
    • File selection options.
    • Performing backups and restores.
    • Scheduling options.
    • Purge and Retention settings.

    Welcome to RBackup Version 10 (May 20, 2008)

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