Late Breaking Developments
Your software might include the Web Manager PlugIn. If it does, you will have an additional web-based Server interface in addition to the console application described in this documentation. See the documentation for the Web Manager PlugIn for more information.
This software contains a Server installer and Client installers. Installing the Server is straightforward, and few have problems with it. However, before you can install the Client you should first customize it so your installed Client software knows how to contact your Server. Skipping this part of the installation process is what causes most problems experienced by new users.
Read the section on Customizing the Client Installer to learn how to properly set up your Client installers.
On the other hand, if you're like us you don't read the manuals, and we're lucky you've read this far. You can download a Client installer that doesn't need customization from the following link. You just need to know your RBS Server's public IP address and have a valid Username and Password.
http://dl.remote-backup.com/rbsclient.exe
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