Problem: When installing the client using the Online Installer, the backup.mdb file is not getting downloaded on the client system. The issue is with ISAPI extensions. IIS 6.0 is trying to execute the .mdb file rather than just download it.

Stop IIS, and right click on the Default Web Site and select Properties.

Select the “Home Directory” tab, and select “Configuration” option.

Under ‘Mappings’ tab, you will see a list of ISAPI extensions. If .mdb is selected in there, Remove it. Apply and Restart IIS.

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