Sometimes the RBS Tech Support department might ask you to send us a Zipped file. A “Zipped” file is one that has been processed to compress it into a smaller version of itself. You can use one of the many free compression utilities to do this.

A common compression utility is WinZip. You can also find others at download.com.

When we ask you to “Zip” a file and send it to us, use one of these compression utilities to compress the file, then attach it to an EMail and send the email to us.

If your Zip file is too big to send as an attachment you may have to mail it to us on a CD. Our mailing address is below.

Remote Backup Systems, Inc. 324 Poplar View Parkway Collierville, TN 38017 RBACKUP Version ALL

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