Online Backup Knowledge Base

End of Life Notice for RBackup Versions Older than v10

After August 1, 2009 RBS will no longer offer official support for versions of RBackup older than version 10.

New Maintenance Subscription Policy to go into Effect on June 1

On July 1, RBS will begin charging Maintenance Renewal fees retroactively for Maintenance Subscriptions that have expired. So, if your Maintenance Subscription expired six months before your renewal, expect to pay for six months in addition to the renewal fee. This policy is in line with commonly accepted industry practice.

New Extended Tech Support Hours

RBS now offers live Tech Support from 8AM to 8PM US Central Time.

RBS has recently added twenty new languages to our Mercury Online Backup Platform. The new languages work in the Mercury Agent software and the Online User’s Portal. Mercury is now available in English, Spanish, Italian, Dutch, French, German, Traditional Chinese, Simplified Chinese, Bulgarian, Hindi, Portuguese, Japanese, Sinhalese, Hebrew, Greek, Arabic, Hungarian, Russian, Turkish, and Norwegian. The RBackup Simple Interface will be available soon in these same languages.

For more information, contact Remote Backup Systems at sales@remote-backup.com or http://remote-backup.com

There are still three seats left for this live seminar at the RBS offices in Memphis.  A live seminar is the best way to kick off your Online Backup service. You will get personalized hands-on training with the latest versions of RBS software, presented by RBS staff members.

Seminars are hosted by Rob Cosgrove, President of RBS and founder of the Online Backup industry, and presented by the technical and customer support staff of RBS, including Gautam Tiruvanallur, Prem Balasubramanian, and Carrie Schmitz. Guest speakers include some of our most successful Service Providers.

The price is $1300 per person, with a 30% discount for two or more attendees from the same company. For more information, please phone or email RBS. sales@remote-backup.com or 901-388-5988

The CMO Council released their Marketing Outlook ’09, a detailed report from 650 companies on their marketing budgets, strategies, and headcounts for the upcoming year. We have reviewed its highlights and found some interesting trends emerging in light of the current economy.

The good news is that marketing budgets are holding firm, and CMOs are not expecting big cuts in headcounts. Further, the report found that in light of the recession, marketing organizations are refocused on supporting sales and “owning the customer experience.” Demand generation is of the highest priority.

That being said, what we found most interesting in the report is the call for more integration between sales and marketing. This concept is near and dear to the small to mid-size company, and seems to have now reached the larger organizations. This is encouraging.

For years now, Go-To-Market Strategies has championed the tight integration of sales and marketing. In fact, we founded our company on that very principle. We know that keeping sales and marketing groups aligned and mapped to a clear sales process ensures an effective and efficient execution of strategy. And that means more sales and more revenue.

How do you know if your sales and marketing groups are integrated enough in your own company? Check out these articles and start mapping out your own integration points:

• What Is Your Sales Process?

• Three Fundamental Changes to Sales and Marketing You MUST Make… And NOW!
• Successful Prospecting Integrates Sales AND Marketing
• Sales and Marketing Results, Who’s Keeping Score?

Remember, the integration of sales and marketing is a necessity for the smaller company who has less budget to work with and must maximize all of their resources all the time. It is also a must-do for larger companies, especially those who need to drive business and sales opportunities during an economic crisis.

We think its time for you to get integrated, too.